We've continued to monitor the application and have observed recovery across all systems.
Posted Feb 03, 2026 - 23:44 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 02, 2026 - 23:34 UTC
Monitoring
We have deployed a fix and are monitoring system behavior, updates to follow. SMS messages are being delivered as normal. Please contact support if any issues are encountered.
Posted Feb 02, 2026 - 23:32 UTC
Update
We are testing a fix for the issue and will update with more information as we have it
Posted Feb 02, 2026 - 22:18 UTC
Update
We're continuing to evaluate solutions.
Posted Feb 02, 2026 - 20:24 UTC
Identified
We have identified the issue and our engineering team is evaluating solutions towards restoration.
Posted Feb 02, 2026 - 18:36 UTC
Investigating
We’re experiencing an issue preventing outgoing SMS messages from being sent. Our engineering team is currently investigating this issue and we will provide an update once we know more.
Posted Feb 02, 2026 - 17:14 UTC
This incident affected: Emotive Application API Services, Emotive Popup, Broadcast Services, and Integrations.